Thoughts! support
Capture, organize, sync.
Getting started
How do I get started?
Add a note, link, or photo. Edit the suggested title, summary, tags, and folder. Add to the same Thought as your idea grows.
Which AI engine can I use?
Choose Apple Intelligence on a supported device, or Gemini in Settings. Gemini sends content through Vercel to Google for processing. See AI and privacy.
Why can’t I summarize a link or add a photo?
Check your connection and the link. Some websites limit summaries. For photo attachments, check Photos and Camera permissions in iOS Settings.
Sync & data
Why is iCloud sync taking time?
Check your Apple Account, iCloud settings and storage, and connection. Original images and files may not transfer to every device. Keep local copies; if the issue continues, send your app version and error message.
How do I delete my data?
Delete records in the app. Uninstalling removes local data; iCloud data may need separate deletion in Apple’s iCloud settings. Back up anything you want to keep first.
To delete information you sent to support, email us. We cannot access your private device or iCloud data unless you share it.
Purchases
How do I restore Pro or cancel a subscription?
Restore purchases in the app using the Apple Account that made the purchase. Manage subscriptions in Apple Account settings and request refunds through Apple purchase support.
Where can I check plans and prices?
Check the app’s purchase screen. See Terms of Use for subscriptions and lifetime purchases.
Still need help?
Send your device, app version, and a short description.